Verteks Consulting Completes ShoreTel Deployment for Multi-National Franchising Giant

Verteks Consulting is pleased to announce it has completed a project to install a ShoreTel VoIP system for United Franchise Group – an organization consisting of a number of award-winning business-to-business brands and franchise development services including some of the world’s largest industry-leading names. United Franchise Group selected Verteks Consulting to deploy a ShoreTel system based on their track record of success with similar projects. “The United Franchise Group of companies will benefit greatly from ShoreTel’s powerful features and flexibility, which is ideal for companies with high-volume call centers. ShoreTel’s brilliant simplicity gives the customer all the power and flexibility they need in an easy to use and manage system.” said Don Gulling, president of Verteks Consulting.

For most companies, a new Unified Communications system is a major decision that affects every aspect of the organization. Verteks Consulting and ShoreTel’s record of industry-leading customer satisfaction made the decision easier for United Franchise Group. “From the very beginning planning stages to the actual installation, you proved that your company was different. It wasn’t just a bunch of sales fluff, you really know what you are doing and were able to execute the plan without a hitch. You guaranteed we would be 100% satisfied, and we are!” said Jim Lehfeldt, Network Operations Manager for United Franchise Group.

“Organizations like United Franchise Group (UFG) that need easy to use, yet powerful call center systems to closely collaborate and communicate are great candidates for a ShoreTel system. On this project we were able to prove how ShoreTel’s unique design and capabilities provide practical business benefits like reduced operating costs, lower support costs – and better customer service to UFG’s clients.” said Gulling.

About Verteks Consulting, Inc.

Over the past 14 years, Verteks Consulting has become a market leader in Florida providing fast, reliable and secure voice and data networks for business and government clients. With a focus on Unified Communications and advanced networking solutions that improve efficiency, reduce costs, increase competitiveness, and improve customer service, Verteks Consulting is uniquely qualified to help its business and government clients confront the challenges of today’s dynamic marketplace. Verteks Consulting provides complete solutions that include project planning, installation, on-site training and 24×7 support services – including our leading-edge proactive support solution called ‘Total System Care’.

About United Franchise Group

The United Franchise Group consists of a number of award-winning business-to-business brands and franchise development services including some of the world’s largest industry-leading names. The experts at UFG have used their over 30 years of franchising experience to grow the franchising giant into a $500 million dollar success story with approx. 1400 franchise locations in 50 countries. The company includes franchise industry giants SIGNARAMA, the world’s largest sign franchise; EmbroidMe, the world’s largest embroidery franchise; Billboard Connection, an incredibly successful out-of-home advertising franchise; FranchiseMart / Biz1Brokers, a retail (or executive office) location for people to research business opportunities before investing and Plan Ahead Events, a home-based corporate event planning franchise.

With the combination of award-winning, industry-leading brands and unique development services, United Franchise Group is a leader in the franchise industry.