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Touching Hearts at Home NYC, a New York-based senior home services provider, has announced that it has been honored with two awards from Home Care Pulse. The care provider has been named Home Care Pulse’s Best of Home Care Employer of Choice and Provider of Choice for 2021.
Home Care Pulse is the home health care industry’s leading solutions provider for collecting feedback from clients and caregivers in order to improve caregiver engagement. Each year, the organization recognizes the industry’s best care provider organizations with its Best of Home Care Awards in various categories. Recipients are chosen based on several factors, including client and caregiver feedback.
For 2021, Touching Hearts at Home NYC has been recognized with the Best of Home Care Employer of Choice and the Best of Home Care Provider of Choice awards.
To be eligible to be recognized as a Provider of Choice, Touching Hearts at Home NYC met rigorous qualification standards, including achieving satisfaction scores of 8.75 or better out of 10 on a minimum of 12 client surveys. It also earned high client engagement and re-engagement rankings and maintained its status as a Home Care Pulse Trusted Provider for at least six consecutive months.
As an Employer of Choice, Touching Hearts at Home NYC was recognized by caregivers as an organization valuing the work of its employees. The award is based on satisfaction surveys from current and past caregivers. To qualify, Touching Hearts at Home NYC achieved average satisfaction scores of 8.75 or greater on 12 or more surveys. It also maintained a high level of engagement with employees, with less than 15% of caregivers opting into a Do Not Solicit list for the year. The organization also maintained its Home Care Pulse Trusted Provider status for at least six consecutive months.
“We are thrilled to be a 2021 recipient of Home Care Pulse’s annual Best of Home Care awards,” said Touching Hearts at Home NYC owner Craig Sendach. “We are deeply committed to delivering excellent care to our clients and ensuring that our caregivers are appreciated and celebrated for the hard work they do. The awards for Provider of Choice and Employer of Choice are proof positive of the success we’ve achieved together as an organization, and they will continue to drive us to exceed client and caregiver expectations again and again.”
Touching Hearts at Home NYC is a non-medical care in-home care provider for seniors, adults, and those with mental conditions or disabilities in the New York City area. It provides quality companionship, transportation, housekeeping, meal preparation, and dementia care services delivered by compassionate, skilled caregivers.
To learn more about Touching Hearts at Home NYC, visit https://www.touchinghearts.com/nyc/.
About Touching Hearts at Home NYC Area
About Touching Hearts at Home NYC Area – Touching Hearts NYC offers in-home care to aging adults, seniors, and individuals living with medical conditions and disabilities at rates considerably more affordable than care outside the home. The agency is known for Non-Medical Home Care, Companionship and Homemaker services in New York City’s Manhattan, Brooklyn, Westchester, Queens, and Rockland areas. Its focus is on providing person-centered care to help those in need remain in their home, maintain the lifestyle they choose, and feel confident they will be treated with the respect and kindness they deserve.
