Three Best Rated Award-winning Business Lawyer, Kiran Salooja, explains how they manage to serve clients during COVID19 crisis

We are living in one of the most unprecedented times of our life. Ever since the COVID19 became a pandemic, It has impacted almost every sector all over the globe. When the economic activities came to a standstill due to the lockdown, People are actively finding alternative ways to continue their work. Given the fact that the entire IT workforce has been working from home, likewise, every other sector is analyzing the possibility of utilizing the technology to run the business.

Notably, a 2020 Three Best Rated® Award-winning Business Lawyer in Mississauga, ON, Kiran Salooja, has found innovative ways to help the clients during the crisis.

Kiran Salooja is a Barrister, Solicitor & Notary Public, whose law firm, KS Legal, has been providing a wide range of legal services. Kiran and her team of lawyers work with an aim to provide timely, practical, and cost-effective legal advice to all of their clients. Even during the COVID19 crisis, they continue to serve their client’s needs to the best of their abilities.

To ensure the safety of the client and the staff, they came up with technology-based ideas to work remotely. Kiran explains the protocols they follow during this time.

Remote Signing Protocol

• Video Conferencing Capability: They utilize video conferencing capability (VC) that is easily accessible by their clients. In light of the fact that some clients may not have video cameras on their computers, the VC should be usable by the client on their cell phone.

• Document Scanning and Transmission: Clients may need to have access to a reliable document scanning capability to upload documents (via mobile phone) and transmit them to the lawyer. Lawyers should also ensure that documents can be couriered to clients if necessary.

• Virtual Closing Procedure: A video conference is scheduled 48 hrs before the closing, to allow the client for time to courier documents if necessary. The client has to send the scanned copies of identification to the lawyer for review before the scheduled video conference. Lawyer reviews documents with the client during the video conference and witnesses/commissions wet signature of documents by the client. Lawyer affixes wet signature to applicable scanned and/or original copies of documents from the client to complete the witnessing/commissioning function.

Managing the Risk of Virtual Commissioning:

There is always a possibility of risk involved during the virtual commissioning. So, the lawyer or paralegal would be alert to the risks of doing so, which may include the following issues:

• Fraud

• Identity theft

• Undue influence

• Duress

• Client left without copies of the documents executed remotely

• Clients feel that they did not have an adequate opportunity to ask questions or request clarifying information about the documents they are executing.

The firm is constantly working to determine and execute steps to assist clients to curb the risks mentioned above during the virtual commissioning. Kiran says, “We are staying positive as a law firm so we can keep our clients positive. We are helping clients to get extensions from the sellers and builders, if the clients have lost jobs or in financial situations during this time. This is avoiding buyers to be in breach of agreement of purchase and sale and avoiding litigation.”

They follow this protocol to serve their clientele on several legal matters such as real estate closing, refinance, private mortgages, or weather that may be business law, review of agreements, incorporation, and dealing with minutes books. They also continue to provide notary services with prior appointments as well. For this, they use a similar protocol like banks of getting the client orally declare on the phone and in-person that they do not have any symptoms of virus, or have been in contact with someone who did and that they have not traveled. Any client coming into the office is requested to wear a mask and gloves, and bring their own pen.

Kiran’s firm is striving their best to support and help their clientele during the crisis. They are also in the process of opening their office at Oakville to serve the clients in Oakville, Burlington, and Hamilton. This is what makes them one of the best in their field, and a part of the Three Best Rated Business Lawyers.

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