Shaping the Future of Food: Specialist delivers 2020 Restaurant Industry Trends, reveals Onevox
Industry: Business
The trend-driven nature of restaurants means that restaurateurs are often forced to look up from their long to-do lists and keep a pulse on what’s happening in the industry. With the global pandemic that is currently hitting small businesses hardest, and restaurants and bars in particular, it’s more important than ever to keep up with the restaurant industry trends customers are looking for. The Food Resources Economic Specialist, Agustin Adrian Demartini predict how the market will behave in the next years.
Miami-FL (PRUnderground) October 5th, 2020
Many important facts should catch the attention for the restaurant owners to overcome the pandemic economic crisis. According to the food resources economic specialist, Agustin Adrian Dermantini, it is necessary to pay attention in the topics we listed below:
1. The Rise of Online Ordering
According to the National Restaurant Association, three in five U.S. consumers order delivery or takeout at least once a week. The Statista Organization has pulled data that shows that this number will only grow, projecting online ordering for restaurants to be a 32.2 billion dollar segment by 2024. They also predict: Revenue in the online food delivery segment will reach $26.5 billion by the end of 2020.
“The market’s largest segment is Restaurant-to-Consumer Delivery with a projected market volume of $15.6 billion in 2020. 25-34-year-olds will be the largest segment to use online ordering (32%) with 34-44-year-olds in second (24%). These numbers are so important for the restaurant owners to keep their services and the doors opened”, explains Agustin Demartini.
2. Consumers Spending Consciously
The specialist also explains that in 2020, the word transparency holds a different meaning than it has in recent years. Instead of simply sharing the local farm where you buy your beef and chicken, the guests are interested in a transparency message that goes beyond sourcing details. According to Agustin Adrian, this multi-faceted approach will start with manufacturers and operators, which Restaurant Business expects will have customers demanding full transparency on some topics.
“Health and sanitization practices, pricing, revealing true net costs and unbundled costs as well as corporate performance, emphasizing fair trade, diversity, living wages, and executive compensation, publicizing their real environmental impact, conservation initiatives, and progressive stance on animal welfare, eco-friendly restaurant industry trends like zero waste kitchens and plant-based menu items will attract conscious consumers that are willing to spend their hard-earned cash in like-minded establishments”, says Demartini.
3. Cultivating Culture to Fight Employee Turnover
The official Bureau of Labor Statistics turnover the rate for the restaurant sector was 81.9% for the 2015–2017 period, but the industry estimates are over 150%, and as most restaurant owners know, the problem had only been getting worse, even pre-COVID-19. As the #MeToo movement hit the industry in 2018, there’s no more “that’s just how it is” in response to harassment and a lack of benefits for workers. “From high profile restaurant empires to small-town dining establishments, tolerance has decreased and expectations are higher than ever for workplace culture in restaurants”, alerts Agustin Adrian Demartini.
4. The Restaurant Tech Takeover
As restaurants strive to provide a frictionless experience for consumers, restaurant technology companies are aiming to do the same for restaurant operators. “All-in-one restaurant management platforms have become more than just a restaurant industry trend, but are now considered an essential valuable tool for restaurant owners and managers to integrate point-of-sale, analytics, online ordering, inventory management, and more, allowing them more time to pay attention to their guests and watch for emerging trends that could make their business the next big thing”, says the food resources, economic specialist.
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