Selecting the Right Billing Software for your Business
Industry: Technology
Solutions like TRACT by Transverse can accommodate billing needs for companies of all sizes
Austin, TX (PRUnderground) January 8th, 2013
There are a lot of factors to consider when selecting the right billing software for your company. Luckily, the cloud makes it possible for companies of all sizes to leverage sophisticated billing software, like TRACT by Transverse, with capabilities such as pricing and charging without the multi-million-dollar price tags for licenses, integration and maintenance.
Though cost avoidance is often an initial driver, the desire to push business models to the next level using billing as a strategic asset for anticipating, recognizing and responding to the dynamics of customers often becomes the real catalyst for adopting billing software.
There are a number of fundamental capabilities one should consider when evaluating billing software, not only to capture revenue, but also to cultivate relationships that build ARPU and customer loyalty. These include:
- Charging/Rating
- Data Mapping and Transformation
- Process orchestration
- Customer Management
- Product Management
- Billing Management
- Payment Management
- Internet Of Things – Device and Service Management
- Business Intelligence
- Reporting
- Audit & Control
- Security
- Monitoring
- SOA API (SOAP/REST)
This range of capabilities also points to the need for billing to interact and share data with a company’s key business processes. Billing software should be able to link readily into existing systems, processes, and applications, such as:
- Sales Automation (SugarCRM, NetSuite, Salesforce);
- CRM Systems (Microsoft Dynamics CRM, Salesforce);
- Enterprise/On-premise Systems (InstallShield, IBM, Sun, Oracle, SAP);
- Platforms (Rackspace, Google, Amazon)
- Accounting Systems(Netsuite, Intacct, corporate accounting);
- Social Networking (Twitter, Facebook, Chatter, g+);
- Services and applications.
Integration with these core systems requires considerable expertise and knowledge. The ability to build data stores, processes, tools, functions, applications, interfaces and adapters is critical to business flexibility and scale. Solutions that cannot support this level of business integration can create problems like errors, broken processes, lost data, and customer frustration in the near term, thus offsetting any cost savings they might offer as a result of being less sophisticated.
To learn how TRACT by Transverse can assist with your billing needs, contact us at sales@gotransverse.com.
About Transverse
Transverse was founded in 2008 by billing experts who saw an opportunity to make sophisticated billing capabilities available to more businesses. TRACT Billing from Transverse is the only all-in-one activity-based billing platform that can meter, rate, and bill based on customer behavior. Unlike basic subscription or expensive legacy billing systems, TRACT provides a simple solution to complex billing challenges while empowering companies to engage with customers and rapidly monetize the launch of new products and services. Learn how TRACT can help your business at https://www.gotransverse.com.
