Pack Health Offers Support for Clinicians Experiencing Burnout & Mental Health Challenges Due to COVID-19

Leading patient engagement platform Pack Health today announces the launch of a new mental health engagement program for frontline healthcare providers in the U.S. The program is designed to provide remote mental well-being support to healthcare providers who are experiencing increased stress, anxiety, depression and burnout due to the COVID-19 pandemic.

The program, available at no charge to participants, will include one-to-one health coaching with a personal Health Advisor and resources that help providers manage stress and identify barriers to their own self-care. Pack Health aims to enroll physicians, nurses, and other frontline healthcare providers into the program over the next several months.

Pack Health’s engagement approach combines health coaching with evidence-based, clinically validated behavior change support programming. Upon signup, healthcare providers will be matched with a personal Health Advisor who provides one-on-one support through phone calls, texts and emails. Over the duration of the program, participants learn tangible, actionable methods to improve their individual health behaviors and implement sustainable self-care strategies.

“The psychological impact of COVID-19 on frontline healthcare providers is significant and its implications are likely to unfold for years to come,” says Kelly Brassil, PhD, RN, FACN, Director of Research and HEOR at Pack Health. “Providing support for the physical and emotional well-being of health care providers is imperative, not only for themselves, but for their families and the communities they serve.”

This initiative was made possible through a grant from Takeda Pharmaceutical Company Limited (Takeda) and Lundbeck, two pharmaceutical companies committed to developing therapies and supportive programs to help people living with mental health conditions and the healthcare providers who treat them.

“Frontline healthcare providers have sacrificed so much during the COVID-19 pandemic, physically, mentally, and emotionally. However, this has contributed to and exacerbated burnout among this workforce segment and is impacting their mental health,” said Sara Sarkey, PhD, vice president of U.S. Medical Neuroscience at Takeda. “Together with Lundbeck, we are proud to work with Pack Health and help provide this important support to healthcare providers who have worked tirelessly over the past year to help their communities during this challenging time.”

Pack Health also enlisted medical and health education platform Osmosis to help customize content and launch the program to frontline healthcare providers nationwide.

“We’re fortunate to be able to connect with millions of healthcare providers across the country,” says Shiv Gaglani, cofounder and CEO of Osmosis. “By merging our knowledge of content that meets the needs of healthcare providers with Pack Health’s in-depth experience with behavior change and social determinant support, we feel that this mental health program will be able to deliver meaningful support to improve the mental wellbeing of our frontline healthcare workers.”

Healthcare providers from across the country are encouraged to sign up for the program here.

About Pack Health

Pack Health is an evidence-based patient engagement platform that helps change health behaviors to close gaps in care and improve outcomes. Pack Health comprehensively addresses chronic conditions, comorbidities, social determinants, and barriers. The model is proven to drive results across industries, including life sciences, health plans, and research. For more information, visit www.packhealth.com.

In 2022, Pack Health was acquired by Quest Diagnostics, the nation’s leading provider of diagnostic information services. Pack Health is part of Quest’s Extended Care portfolio of services designed to facilitate access to care beyond traditional healthcare settings. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States.

Pack Health is intended to be an aid for people to gain insights into ways to help improve their general health and well-being.

Learn more at https://www.packhealth.com/.

Contact: Brittney Vigna, Director of Marketing, Pack Health, brittney@packhealth.com