MobiChord, a Leader in Technology Expense Management, Debuts Customer Community
Industry: Technology
Award-winning, Utah-based company that automates technology expense management on the ServiceNow platform, introduces an online community forum for customers
Sandy, UT (PRUnderground) February 24th, 2020
MobiChord has quickly risen to become one of the fastest-growing technology expense management software and solution companies in the country, with growth of nearly 730% over the past few years. To continue to provide unrivaled service to its rapidly expanding customer base, the company has launched the MobiChord Community-an online space where customers can collaborate with the MobiChord team and fellow users.
Technology expense management (TEM) can be one of the messiest and most complicated tasks for companies, but MobiChord is changing that with simple and efficient digital workflows on the ServiceNow platform. MobiChord’s quick growth and stellar customer service have helped the company secure many accolades, including a ranking in the top 20% of the 2019 Inc. 5000 list.
The new MobiChord Community feature will afford customers easy access to the help and support they need as they streamline their technology expense management processes. It is similar to a social media feed and allows customers to interface with company leaders and fellow users.
Herbert Uhl, CEO and Co-Founder of MobiChord, said that the community forum has been in the works for quite some time and is already delivering benefits.
“There’s an exciting synergy that comes with bringing our customers and leadership together in one space,” said Uhl. “We’re already getting great feedback from our customers about how this platform is helping them tap into more of the benefits of MobiChord.”
The MobiChord Community works similar to Facebook or LinkedIn, allowing people to post and engage freely, but it features a more organized interface that allows people to tag their posts for specific services and purposes.
The site’s groups are based on Mobichord’s different products:
- Mobile management services and solutions
- Endpoint asset management
- Voice and network
- Cloud management
Within those services, feedback can be tagged as questions for MobiChord, crowd-sourced questions for the MobiChord community, product enhancement suggestions, and more.
“We’ve built in some extra features that aren’t usually included in other community sites to help our users find the support they need as efficiently as possible,” said Uhl.
In addition to being ranked #612 on the Inc. 5000 list, MobiChord was recently featured by Gartner, the world’s leading research and advisory company, in its annual guide to the best telecom expense management providers.
To learn more about MobiChord and its digital solutions for companies around the globe, visit www.MobiChord.com.
About MobiChord
MobiChord aims to change the way telecom is managed. Composed of enterprise telecom management experts, the company believes that an efficient way to improve telecom productivity is through automation.