David Highbloom to Release New eBook on Outlook for Outsourcing Post COVID

The new ebook will provide a glimpse at how the global COVID-19 pandemic has impacted business process outsourcing (BPO). BPO has increased in popularity in recent years as entrepreneurs seek to free up their time and human resources by allowing third-party service providers to handle administrative tasks, information technology management, marketing, accounting, and human resources.

In the ebook, Highbloom will explore how COVID-19 disrupted BPO in late 2019 and how BPO service providers had to adjust as a result. Specifically, BPO companies of varying sizes had to figure out how to transition their operations from the office to the home/remote setting almost immediately while still keeping their operations running smoothly. They also had to pay more attention to ensuring the protection and security of data.

Now, several months later, BPO companies as a whole are adjusting well to the world’s “new normal” post COVID-19. That is great news for providers in the BPO industry, whether they offer domestic outsourcing, nearshoring, or offshore staffing, according to Highbloom in the ebook. He said this is because it shows that they can continue to flourish and meet the needs of the growing number of organizations seeking to outsource their functions this year.

Throughout the ebook, readers will learn how BPO providers, like OfficePartners360, can help entrepreneurs in various industries—such as health care, media, e-commerce, and real estate—to keep their companies thriving in a multitude of areas, including sales, research, and web development. Readers will also discover the top BPO trends they can expect to see in the new decade and how they may impact their operations going forward.

Disclaimer: The news site hosting this press release is not associated with David Highbloom or OfficePartners360. It is merely publishing a paid press release announcement submitted by a company, without any stated or implied endorsement of the person, product, service, or information above. Please consult a registered investment advisor or CFP before making any investment.  This is not a solicitation.

About OfficePartners360

OfficePartners360 was founded in 2006 by experienced business entrepreneurs on a relationships-first philosophy. Bolstered by their first-hand experience, they set forth with one goal in mind: to be a trusted global workforce partner and position the business as a one-stop, full-service outsourcing company that delivers streamlined solutions for brands and businesses all while reducing costs, improving service levels and growing top-line performance. Thanks to the combination of incredible people, innovative technology and progressive thought leadership, OfficePartners360 continually raises the bar of world-class customer experience and is a fast-growing global workforce solutions provider for both medium-sized and large Fortune 500 companies. OfficePartners360 offers 24/7/365 omnichannel experience services and solutions in inbound/outbound call center customer service (calls, emails, live chat, social media), data center, outbound sales (lead qualification, warm transfers) accounting, technology support, application/web development, and back-office (content moderation, online merchandising, catalog/inventory management, graphic design, virtual assistant). The company is passionate about enabling business agility, innovation, and competitive advantage for its clients—and each day is guided by core values of acting with integrity and committing to its clients’ success.