Introducing Datatel CryptoIVRTM Plus IVR Payments – Secure, Automate & Optimize Your Phone Payments
Industry: Technology
A feature-rich automated service that revolutionizes phone payments. This cutting-edge solution offers customers the convenience of 24/7 self-serve credit card payments over the phone (IVR Payments) while ensuring maximum security, automation, and optimization for businesses.
Miami, FL (PRUnderground) June 20th, 2023
Datatel Communications Inc. / Datatel Inc. in Canada, a leading provider of innovative payment solutions, is thrilled to announce the release of Datatel CryptoIVR Plus, IVR Payments, a feature-rich automated service that revolutionizes phone payments. This cutting-edge solution offers customers the convenience of 24/7 self-serve credit card payments over the phone (IVR Payments) while ensuring maximum security, automation, and optimization for businesses.
With Datatel CryptoIVR Plus, businesses can now eliminate the risks and efforts associated with staff handling cardholder information during payment calls. By incorporating this state-of-the-art technology, companies can enjoy a secure, professional, and PCI-compliant service that seamlessly connects with their existing merchant accounts.
Key Features of CryptoIVRPlus:
1. More payment collection options: Customers can make payments by phone anytime, enabling businesses to offer round-the-clock payment convenience.
2. Eliminates manual handling of sensitive data: The solution eliminates the need for staff to handle payment calls and credit card details, reducing the risk of human error and enhancing data security.
3. Seamless data exchange: CryptoIVR Plus integrates with your existing business systems via Secure File Transfer Protocol (SFTP), ensuring efficient data exchange and synchronization.
4. Simplified processing: By connecting with the business existing merchant account, CryptoIVR Plus streamlines payment processing, making it quick and hassle-free for both businesses and customers.
5. Uncompromising security: Built with encrypted payment technology, Datatel CryptoIVR Plus ensures the highest level of security for sensitive customer data. It is certified as a PCI DSS Level 1 Service Provider, meeting the industry’s most stringent security standards.
6. Enhanced customer satisfaction: Paying is made quick, easy, and secure with CryptoIVR Plus, maximizing customer satisfaction and boosting their trust in the payment process.
7. Automation at its best: The solution automates balance presentment and customer account number validation, reducing manual intervention and enhancing operational efficiency.
8. Customized branding: Professional studio-recorded messaging in CryptoIVR Plus is tailored to reflect your business’s brand identity, providing a personalized experience for your customers.
9. Enterprise-grade service: Backed by Datatel’s industry-leading Service Level Agreement (SLA), CryptoIVR Plus ensures a reliable and high-performance solution for businesses of all sizes.
10. Seamless integration: Automate payment reporting to your existing business systems, saving time and effort in manual reconciliation. Additionally, an online reporting portal and email payment notifications keep you informed of transaction activities.
11. Rapid implementation: Datatel understands the need for speed. With CryptoIVR Plus, businesses can experience a swift and hassle-free implementation process, enabling them to start accepting phone payments quickly.
12. Flexible service options: CryptoIVR Plus offers a month-to-month service with no long-term commitments, allowing businesses to adjust their subscription as needed.
13. Language versatility: CryptoIVR Plus provides the option to add Spanish Language Services, thereby enabling businesses to cater to a broader customer base.
“We are excited to introduce Datatel CryptoIVR Plus to businesses seeking a secure, automated, and optimized solution for phone payments,” said Barnard Crespi, Co-CEO of Datatel. “With CryptoIVR Plus, businesses can streamline their payment processes, enhance data security, and provide exceptional customer experiences. We are confident that this innovative solution will help businesses thrive in today’s fast-paced digital landscape.”
For more information about Datatel CryptoIVR Plus and its features, please visit the Datatel web site: https://www.datatel-systems.com
About Datatel Communications Inc
We launched Datatel twenty-seven years ago, with the vision of creating innovative, and secure payment solutions to help our clients become more agile, profitable, secure, and successful.
Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.
Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation, we have arrived at a service delivery model that guarantees our customers’ satisfaction.