NeuraFlash Announces Einstein Bot Accelerator on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

NeuraFlash today announced it has launched The NeuraFlash Einstein Bot Accelerator on Salesforce AppExchange, empowering customers to simplify and accelerate the build of a simple Einstein Bot. If you find yourself having trouble setting up or training your Einstein Bot, this is the guide for you. Leverage a step-by-step wizard, a set of pre-built intents of the most common utterances necessary for any bot. This package also comes with the ability to detect when your customer needs to escalate to an agent with Salesforce Chat (Live Agent). Best of all, it’s fast and easy to get started on your AI journey today.

Built on the Salesforce Platform, The Einstein Bot Accelerator is currently available on AppExchange at https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FYDvHUAX

The Einstein Bot Accelerator

This accelerator comes with a step-by-step wizard with feature descriptions and setup help for pre-requisites, Einstein Intent sets, and an Intent Analyzer. Leverage a set of pre-built intents of the most common utterances necessary for any bot (hello, thanks, frustration etc). This package also comes with the ability to detect when your customer needs to escalate to an agent and then does so with Salesforce Chat (Live Agent) or Salesforce Messaging (LiveMessage)).

Features Include: Pre-Built Intents (hello, thanks, and more), Wizard with feature descriptions, Setup help for pre-requisites, Intent Analyzer, Escalation to Salesforce via Salesforce Chat or Message.

Comments on the News

• “NeuraFlash, with over a decade of chatbot experience, sees an incredible opportunity for brands to take advantage of this exciting Chatbot product  to enhance their marketing, sales and service customer experience,”  said T. Brett Chisholm, CEO & Co-Founder, NeuraFlash.
• “We love seeing our partners build solutions like The Einstein Bot Accelerator on AppExchange, as we realize our ecosystem is a big part of what brings the Salesforce vision to life,” said Taksina Eammano, VP of Product Management, AI and Automation at Salesforce. “Giving customers the ability to tap into automated solutions such as this empowers them to go beyond the basic bot builder that also gives them the ability to tailor responses directly to their businesses.”

About Salesforce AppExchange

Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 5,000 listings, 7 million customer installs and 90,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, analytics and artificial intelligence technologies for businesses.    

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Salesforce, Einstein Bot, AppExchange, and others are among the trademarks of salesforce.com, inc.

About NeuraFlash

NeuraFlash is a leading AI and Gold Consulting / ISV Partner of Salesforce. We are obsessed with helping our customers transform their businesses with Bots, Digital Channels, Service Cloud, Field Service Lightning, and Einstein Analytics. We specialize in building solutions that transform and optimize experiences: customer and employee. We believe that every customer and solution is unique and therefore have IP, tools and best practices to help any business achieve its Salesforce goals. Whether it’s taking your initial first steps, enhancing existing solutions, or ongoing optimization, we help customers leverage the power of Salesforce Einstein/AI to improve their businesses and get the most out of their Salesforce.com investment.