Virtual Solutions & Spa Reception Offer Flat Rate to Answer Calls & Book Appointments
Company listens to customers needing virtual administrative work, does not charge for additional minutes or calls, saving small businesses a lot of money.
Los Angeles, CA (PRUnderground) July 10th, 2014
When solo and small business owners reach out to a virtual assistant company, they’re trying to control payroll and overhead costs. Makes sense, right? Not when they’re being charged for extra minutes and calls, though. That’s where Virtual Solutions and their niche company, Spa Reception, is different from the rest of the pack.
Virtual Solutions and Spa Reception offer no-nonsense flat rate package plans that are perfect for the savvy, smart business owner who cannot or does not want to have to worry about overages and additional fees. For as little as $295/month, these virtual administrative assistants will take all your calls and relay messages for you from 8 a.m. – 9 p.m. in your time zone. No setup costs, no hardware and best of all, no surprises.
The company recently launched its niche brand Spa Reception in January 2014.
Company executive and COO Lesley Hampl says “Virtual Solutions prides itself in providing excellent virtual administrative services to attorneys, law firms, spas, salons, real estate brokers and the small business owner.”
Virtual Solutions has discovered many businesses frustrated with overage costs – surprised at how many calls actually come in each month. Business owners are shocked with excessive bills and are more than willing to switch providers to Virtual Solutions for a flat-fee no-nonsense solution.
“We’ve realized that part of the mission of saving on payroll costs and taxes is to keep the fees easy and straightforward. We are seeing a huge stream of businesses switching to Virtual Solutions. Partnering with another company that can charge well over $1000 extra each month on top of their normal fees just doesn’t make good financial sense,” says Hampl.
Account Manager Keira Nielsen says she enjoys helping answer calls for Spa Reception.
“Spa Reception is one of the only companies out there that knows all booking software platforms to help spas, salons, massage therapists and other health-oriented professionals. We charge only $495/month and book all of their appointments for them. Their customers aren’t even aware that the person answering the phone isn’t on site. No more missed calls!” says Nielsen.
Nielsen also went on to state, “Missed calls mean missed revenue. The biggest challenge that we’ve seen from a customer service perspective is with massage therapists – when they’re working with a client they miss a lot of calls if they’re not using a service like ours. The average value of a client per year is around $3600. These small businesses just can’t afford NOT to hire a virtual admin. We’re here to help bring in more revenue.”
You can also have your Facebook and Twitter pages managed by Virtual Solutions as well, for a mere $39/month.
About Virtual Solutions
Virtual Solutions is a virtual receptionist/administrative assistant company dedicated to helping small or solo business owners with answering calls, relaying messages, booking appointments, and providing new client leads. Visit our website at www.virtualcall.solutions today or call 310-913-6378 to learn more about how we help businesses like yours save money on payroll costs while providing superior service.