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Verteks Consulting Receives ShoreTel Customer Satisfaction Award

Industry: VOIP-Technology/Telephony

Verteks Consulting Rated “World Class” in Customer Satisfaction by Independent Source

United States (PRUnderground) May 2nd, 2013

Verteks Consulting today announced it has earned ShoreTel’s Partner Customer Excellence Award. ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms including business phone systems, applications and mobile UC solutions, announced award recipients for the first half of the Partner Year (October 2012 through March 2013), and Verteks Consulting was honored as a customer satisfaction achiever in its Champion Channel partner program.

“We’re very proud to receive this award and our entire staff is grateful for the recognition of our commitment to excellence in customer satisfaction as a ShoreTel Gold Champion Partner,” said Don Gulling, President of Verteks Consulting. “Over the past six years as a ShoreTel Gold Champion Partner our independent customer satisfaction has averaged over 99.8% which is a reflection of the dedication and professionalism of our team. I’m very thankful to have such an outstanding team that is dedicated to making our clients 100% satisfied with ShoreTel and Verteks.”

ShoreTel’s highly qualified partners include value added resellers (VARs) and system integrators that help customers navigate a world of voice over IP (VoIP) options, including LAN, WAN, call center, voice and data application integration, technology deployment, as well as training and support. The Partner Customer Excellence Award is presented to ShoreTel’s channel partners that have achieved world-class customer satisfaction scores of 55+ as measured by an independent third party.

“We’re pleased to acknowledge Verteks Consulting and this achievement in customer satisfaction,” said Charles Krogman, vice president worldwide channel management. “Verteks exemplifies the best in delivering our innovative products and leading business solutions to our ShoreTel customers”.

About ShoreTel, Inc.

ShoreTel, Inc. (NASDAQ: SHOR) is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one IP phone system, UC and contact center solution and its industry-leading hosted phone system, workers enjoy a freedom and self-reliance that other providers can’t match. Users have full control to engage and collaborate, no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in Sunnyvale, California and has regional offices and partners worldwide. For more information, visit or

ShoreTel and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries.


About Verteks Consulting

Verteks Consulting provides leading-edge VoIP, Video Conferencing and Virtual Server solutions to business and government clients throughout the U.S. With a focus on Unified Communications and advanced networking solutions that improve efficiency, reduce costs, increase competitiveness, and improve customer service, Verteks helps its business and government clients confront the challenges of today’s dynamic marketplace. Verteks provides turnkey solutions that include project planning, installation, onsite training and 24×7 support services — including a proactive managed care support system with 24x7x365 monitoring and reporting. For more information, visit, or call toll-free: 877-VERTEKS.

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Don Gulling

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