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Spa Reception Impresses Massage Clients

Industry: Health & Fitness

Company aims to change perception about the spa industry and makes it easier for massage clients to book appointments with their favorite independent massage therapist.

Los Angeles, CA (PRUnderground) July 23rd, 2014

If you’ve ever tried to make an appointment with your favorite massage therapist and you get their voicemail, know that you’re not alone. Frustrated massage customers all of the country have had enough. They want to talk to a live person during the day and night, be able to book online on the go, and feel comfortable about the business they plan to frequent. With lack of phones answered and stalled communications, the likelihood remains that they’ll find someone else. 

Luckily, Spa Reception (Virtual Solutions) has cornered the market by creating a new way for businesses to get more appointments booked on the calendar for businesses while satisfying the needs of customers across the nation. A win-win for everyone, really. These charming virtual administrative assistants help the massage therapist and spa businesses all over the country by answering the phone from 8 o’clock in the morning until 9 o’clock at night in their respective time zones.

“One of the hardest things is convincing massage therapists and spa owners that they don’t have to do it all,” says spokesperson and COO Lesley Hampl.

When they learn to delegate some of these administrative tasks they’re able to have more focus with their clients than they did before. What has been a refreshing finding is that their customers are so impressed with the Spa Reception service. They feel good about their calls being answered (finally) and continue to come back to see their massage therapist or favorite business. Communication is really key and although we’ve turned to apps and the internet for appointment bookings, people still love to talk to humans.”

Now there’s no more missed calls, no more voicemail and no more playing phone tag. People are getting what they need, when they want it and they love the fact that even whether massage therapist or desired business isn’t open if they call after hours their call is still being answered.

Oh, and they help many more businesses other than the spa industry. Attorneys, brokers, small businesses, executives, and more – all are choosing Virtual Solutions and Spa Reception for handling their calls and customers. 

Hampl adds, “It’s just so nice that there’s a win-win solution in place for everyone to help the end consumer. We’re happy to help any business that needs some additional assistance, and they can call us any time at 1-800-503-6078.”

Spa Reception is aiming to change the consumer’s perception of the spa industry, making its practitioners more accessible without adding additional work, hours or responsibilities. Virtual administration is clearly the new, more cost-saving solution for many smal businesses, especially for the spa industry with its lower margins and high overhead costs. 

The company’s website is, and contains easy-to-understand pricing. 

About Virtual Solutions

Virtual Solutions is a virtual receptionist/administrative assistant company dedicated to helping small or solo business owners with answering calls, relaying messages, booking appointments, and providing new client leads. Visit our website at today or call 310-913-6378 to learn more about how we help businesses like yours save money on payroll costs while providing superior service.

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Keira Nielsen

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