How to take care of your Hearing Aids from Hidden Hearing Ireland

If you have been fitted with an invisible Hidden Hearing aid, there are some very simple do’s and don’ts to keep it in the best working order possible.

To keep your aids clean, wipe gently with a soft tissue and brush carefully using the brush provided. Remove wax build-up using a cleaning loop and it is important to never use any other kind of cleaning materials or water as they may cause damage. Be careful with the tubing at the opening of the sound outlet. If this is pulled out, your hearing aid may need to be repaired.

Signs that the tubing and mould may need cleaning include wax build-up and the need to use higher volume, therefore it’s advisable to keep the moulds free of wax, as this will prevent you from hearing properly.

Whatever make or model hearing aid you have, Hidden Hearing offer a convenient repair service should you encounter any technical problems with your hearing aid system. We are fully aware of the importance of rapidly processing any repair which may be necessary and our service ensures all hearing aids are returned without undue delay.

The Hidden Hearing service does not stop after you have purchased your new hearing aids. The free after-sales care includes:

• Free batteries for life, Hidden Hearing have removed the cost of batteries with their batteries for life benefit.

• A unique 5 year warranty period for all aids removes any worry about repair costs.

• Complimentary aftercare – Hidden Hearing is committed to delivering quality service and this includes free professional six monthly service checkups for every client.

• Hidden Hearing offers a no quibble 90 day money back guarantee if the client is not 100% satisfied with the hearing aids fitted.

If you have any questions on how best to care for your hearing aids or to request a repair just call our dedicated customer service line for free on 1800 66 77 11 or visit www.hiddenhearing.ie.

About Hidden Hearing

Hidden Hearing is Ireland’s premier professional provider of hearing healthcare in the private sector with a national network of over sixty five branches and clinics.

Over the past 25 years across Ireland we have worked hard to develop a reputation for offering world-class hearing healthcare services and lifelong support for our patients. Hidden Hearing is the only hearing healthcare provider to offer customers a lifetime of free batteries, a 90 day money back guarantee and free six monthly check up for the life of the hearing aid. In addition, we take great pride in our modern testing facilities, staffed by highly qualified audiologists, who treat every patient as if they were our first. We are committed to improving hearing healthcare services in Ireland and we provide a national hearing screening service, conducting over 30,000 free hearing tests each year. Hidden Hearing, we listen, you hear.