Businesses Lose Sales as Writing Skills Plummet
Poor spelling and grammar in children along with lazy ‘text speak’ have produced a generation of employees with poor business writing skills.
United Kingdom (PRUnderground) December 23rd, 2013
Two evolutionary streams are clashing and costing businesses dearly. Poor spelling and grammar in children along with lazy ‘text speak’ have produced a generation of employees with poor business writing skills. Combine this with the increase in business communication via email rather than verbal and companies have a real problem.
First impressions are vital. This used to be a smart suit and firm handshake or a good telephone manner but now the first impression of your company is often via email. Your company will be judged on this and all following written communication. Much of this is carried out by employees and is sent without being checked by supervisory staff. An unprofessional email means an unprofessional company. Sloppy spelling and grammar mean sloppy workmanship and lack of attention to detail.
Businesses are losing sales through employees’ lack of business writing skills. Business writing errors undermine your credibility and result in a lack of customer confidence. Companies do not have the time to check all employees’ written communication before sending and need to trust their employees’ competence.
Matterhorn Languages offer business writing courses and claim to have a ‘proven training methodology’, which they have perfected over the last decade, working for global brands including Volkswagen. The aim is to improve daily written communications and give lasting results. The courses are tailored to suit individual business needs. More information can be found on their website www.mhl-writing.com or by phoning 01280 730 240. You can also put your business writing skills to the test via their writing quiz!
About Matterhorn Languages Ltd
Matterhorn Languages offers business writing courses for company employees. Our effective three-step business writing courses aim to improve daily written communications with lasting results. Working with and for global brands, we have developed a proven training methodology over the last decade and can tailor training to suit your business needs.